Health Insurance Portability and Accountability


HIPAA (Health Insurance Portability and Accountability Act of 1996) is United States legislation that provides data privacy and security provisions for safeguarding medical information.


At The Carlson Company, we do everything that we can to ensure your personal information is kept safe. We operate under all federal and state laws that regulate medical privacy, including the Health Insurance Portability and Accountability Act (HIPAA) Privacy Rule.

We even encrypt your data with industry-standard 128-bit encryption, so that we can protect your information and transactions while you are on and using our website.

We Are HIPAA-Compliant

The Health Insurance Portability and Accountability Act of 1996 (HIPAA) protects your information from unsolicited access, health care fraud, and abuse. Additionally, HIPAA protects your privacy by preserving your right to decide who can access your health information. The Carlson Company complies with the HIPAA Privacy Rule as part of our pledge to keep your information safe and secure.

Your Health Is Your Business, We Keep It That Way

Upon purchasing any of The Carlson Company testings, you can be sure that your privacy and information are safe and secure. From encrypting your data to adhering strictly to HIPAA and not storing your sensitive information, The Carlson Company is all about keeping your health and your business.

Your Information Is Secure

Our system is protected by a 128-bit secure socket layer (SSL) encryption and the health industry’s standard HL-7 interface. Whether you call our counsellors to complete your order or place your order online, your information is protected throughout the entire process,  meaning your information is protected from the very beginning to the very end.

The Carlson Company Does Not Accept Health Insurance

We are able to prevent your testing from being reported to your insurance company and your results from being placed on your medical record by not accepting health insurance as a payment method. Instead, we accept numerous other payment forms for your convenience including credit and debit cards, prepaid gift cards bearing the Visa, MasterCard, Discover, or American Express logo, cashiers checks or money orders, PayPal, health savings accounts (HSAs), and flexible spending accounts (FSAs). Any charges on your statement will appear from The Carlson Company.  After services are complete, we do not store your personal or financial information.

Test results are available within 10 to 12  business days after you submit your testing order. Once your results are ready, you will receive an email from us with a PDF report attachment.

Our Care Advisors Are Here To Help

Our care advisors are available by phone or online via LiveChat to guide you step-by-step through any online process, and physicians are available for a consultation if your results mandate it.