FREE real person client care by email or phone Monday -Friday, 9 AM – 5 PM mountain time zone.  We check our contact form emails and voice messages on a regular basis and promise to get back to you A.S.A.P.

Why should I submit a completed Chain of Custody form?

Chain of Custody supports the origin of the test sample and can be considered as forensic evidence related to a civil or criminal suit.

Chain of Custody defined is the unbroken trail of accountability that ensures the physical security of samples, data, pictures, and records that may have potential as forensic evidence.

Be sure to have at least one witness, two if you prefer, attest to the date and time of your sample collection by signing off on the CC form below.

If your case involves physical or sexual assault drugs or drugs related to an alleged illness or poisoning incident (s) we recommend that you take at least one digital time/date stamp picture while the sample collection is in progress clearly showing the face of the test sample donor.

Keep this photo for your own records, do not send in your photo with your test sample. Your photo may be presented as siginificant forensic (legal) evidence.

A CD/DVD digital recording is also acceptable. Your picture can be worth a thousand words. Your picture identity,  taken while your sample collection is in progress with a time and date stamp digital camera or video,  is essential forensic evidence.  First, to support your formal investigation request presented to a local law enforcement agency and second, as forensic evidence  should you choose to proceed with a civil or criminal case in a court of law.

Click here to download Chain of Custody form

Test descriptions

Sample collection and submission ( MUST READ)

Download credit card payment form here

Choose your testing fee payment method

Our mailing address is:

The Carlson Company LLC

6660 Delmonico Dr. – Ste. D-425

Colorado Springs, CO 80919-1899

***If your requested test is in progress refund of your testing fee is voided.***

Receive a $10.00 discount on all customary testing fees, both standard and express service, by paying for testing fees with a personal or business check, or money order made payable to The Carlson Company LLC

We accept Visa/Mastercard – Visa and Mastercard charge a discount to the merchant therefore Visa and Mastercard payments are not elgible for a $10.00 cash discount.

Refund Policy: All payments e.g. checks, money orders, and credit/debit cards will be subject to a 15% service fee if a testing fee refund is  granted to the payee.  All refund requests must be received prior to the commencement of any test that you ordered.

We do not accept American Express

If you prefer to pay with your credit card please print and complete the form below and remit with your test sample (s).

The 2% discount does not apply to credit/debit card test fee payments.

Payment of customary UPS Ground shipping charges for sample returns are the responsibility of the sample submitter

Submitted credit card account information is used for one debit transaction only. This form is then immediately shredded to insure the security of your card and identity

You will receive a receipt for your credit card debit by email or USPS when your test sample (s) arrive (s) at our office.

Download credit card payment form here

Click here to download chain of custody form

Checks and Money orders should be made payable to : The Carlson Company LLC

Our mailing address is:

The Carlson Company LLC

6660 Delmonico Dr. Suite D-425

Colorado Springs, CO  80919-1899

© The Carlson Company LLC 2002-2012 - All rights reserved